Shipping Policy
At uVIVA, our shipping policy is designed to ensure simplicity and transparency. We cater to customers worldwide, offering free shipping to select regions based on order value, with flat-rate shipping fees for others. Below are details regarding our shipping fees and delivery timelines:
Shipping Fees
Order Value-Dependent Shipping Fees
| Country/Region |
Shipping for Orders $98+ |
Shipping for Orders Below $98 |
| USA (excluding Hawaii, Alaska, Virgin Islands, AA) |
Free |
$10 |
| Australia, Finland, Hong Kong SAR, Italy, Japan, Netherlands, New Zealand, Portugal, South Korea, United Kingdom, Belgium |
Free |
$20 |
| Country/Region |
Shipping for Orders $300+ |
Shipping for Orders Below $300 |
| Malaysia, Singapore, Mexico |
Free |
$19 |
Flat Shipping Rate Policy
| Country/Region |
Flat Shipping Fee |
| USA (Hawaii, Alaska, Virgin Islands, AA region) |
$80 |
| Bahrain, Kuwait, Oman, Saudi Arabia, UAE, Alberta, British Columbia, Israel |
$39 |
| Canada (Northwest Territories, Alberta, Quebec) |
$39 |
| Angola, Antigua, Argentina, Bangladesh, Brazil, Colombia, Costa Rica, Uruguay |
$59 |
| Austria, Sweden, Switzerland, Denmark, France, Germany, Ireland, Poland |
$29 |
| Other Countries/Regions Not Listed Above |
$49 |
Note: For specific country classifications not listed here, please contact hello@uvivabody.com for details.
Shipping Times
Delivery times vary by region. Below are the estimated business days required for delivery after shipment.
North America
| Country |
Estimated Delivery Time |
| USA |
5–10 Business Days |
| Canada |
8–12 Business Days |
| Mexico |
10–15 Business Days |
Australia & New Zealand
| Country |
Estimated Delivery Time |
| Australia |
10–15 Business Days |
| New Zealand |
10–15 Business Days |
Europe
| Country/Region |
Estimated Delivery Time |
| United Kingdom, Ireland, Germany, France |
10–15 Business Days |
| Switzerland, Sweden, Belgium, Denmark |
10–15 Business Days |
| Rest of Europe |
12–18 Business Days |
Asia
| Country/Region |
Estimated Delivery Time |
| Singapore |
10–15 Business Days |
| Malaysia |
12–18 Business Days |
| UAE, Saudi Arabia |
12–18 Business Days |
| Rest of Asia |
12–18 Business Days |
Africa
| Region |
Estimated Delivery Time |
| All of Africa |
15–25 Business Days |
South America
| Region |
Estimated Delivery Time |
| All of South America |
15–25 Business Days |
Processing Times
Orders typically take 2–3 business days to process before being shipped. Please note that we do not ship on weekends.
Tracking Information
Once your order is shipped, you will receive an email with a tracking number. If you do not receive this email or encounter issues with your tracking number, please contact us at hello@uvivabody.com for assistance.
Unexpected Delays
While we strive to meet our delivery estimates, some delays may occur due to international customs processing, which is beyond our control. If your package takes longer than expected, contact us at hello@uvivabody.com, and we will help resolve the issue.
Delivery Duty Paid (DDP)
uVIVA ships all products on a Delivery Duty Paid (DDP) basis, meaning all import taxes and duties are included in the product price.
For further assistance, reach out to us at hello@uvivabody.com. We’re here to ensure your shipping experience is seamless and worry-free.
